The way you update your NVivo license has changed.
If you have NVivo 10 or 11, please uninstall them and download the latest version (currently NVivo 12) from https://software.essex.ac.uk
If you already have NVivo 12 but need to update your license, you must remove NVivo 12 from the cloudpaging player and then re-download it. Here's how:
- Open the cloudpaging player from the system tray (bottom right)
- Right-click and select Open Cloudpaging Player.
- Select your version of NVivo and click Remove.
- Once this has been uninstalled, restart your computer and then install the latest version from https://software.essex.ac.uk